If the knitwear you've ordered is in stock, we'll ship it or prepare it for pickup within two business days. We care about the environment and avoid creating unnecessary stockpiles, so some products are made to order and may take 10-14 days to complete. We appreciate your patience, though, as your chosen outfit is worth the wait.

Once we receive your product from production, we'll prepare and send your order according to your chosen delivery method. We use DPD courier service to deliver to European Union countries, and it usually takes 3-10 working days. We use parcel post services for all other deliveries outside the EU, which generally takes 10-15 working days.

Regardless of your delivery option, we'll inform you of the expected production and shipping deadlines. After we ship your order, we'll send you a tracking number to the email address you provided.

If you have any questions about your order, you can contact us through our Instagram profile, WhatsApp, or email at hello@sayestoday.com. We can change your order or cancel it and issue a refund if necessary. However, please note that we cannot guarantee a cancellation once an order has been fulfilled and shipped. In such cases, you must receive the order and return it to us. We process refunds within seven calendar days after receiving your returned order.

Follow us on our Instagram account. We announce big discount promotions 2-3 times a year. Occasionally, we also hold smaller promotions where you can obtain a discount code. All discount codes have a limited period of validity. If you're a new customer, you can register on our website's homepage for a 10% discount code on your first SAYES TODAY purchase.